Privacy

Privacy Policy - WebSmith Digital

Effective Date: January 1st, 2026

Websmith Digital - Privacy Policy

Effective Date: January 1st, 2026

This policy explains the information Websmith Digital collects, how it is used, and how text messaging opt-in data is protected.

Important Notice Regarding Text Messaging Data

Websmith Digital ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

  • Name, email address, phone number, and physical business address.
  • Payment information when you purchase a package, make a transaction, or request a service quote.
  • Opt-in records, timestamps, and history for all communication channels (SMS, email, etc.).

Non-Personal Information

  • IP address, browser type, operating system, and device information.
  • Website usage patterns, page views, navigation data, and analytics.
  • Cookies and similar tracking technologies to enhance user experience.

Customer Communication

  • Records of direct inquiries, support tickets, and service requests.
  • Appointment details, scheduling preferences, and meeting briefs.
  • Service history, project performance data, and client feedback.

2. How We Use Your Information

We use the collected data for the following essential business practices:

Service Delivery

  • Providing, managing, maintaining, and improving our digital agency services.

Transaction Processing

  • Processing financial transactions, invoicing, and secure payment handling.

Client Communication

  • Communicating directly with you about your inquiries, active projects, ongoing account updates, promotional offerings, and scheduling alerts.

3. SMS Messaging & Compliance

When you opt-in to our mobile messaging program, your phone number and text consent are strictly protected under the following guidelines:

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • You may opt-out of text messaging at any time by replying STOP to any message received.